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Privacy

Privacy Policy

Overview

Paul's Sound & Performance (“we”, “us”) operates this website for our shop at 14965 AL-59, Ste B, Foley, AL 36535. This page describes the information you may share with us when you use the quote request form, the booking calendar, or the live chat on this site, and how we use that information.

Information We Collect

When you use the features on this site, you may share:

  • Quote request form: your name, phone number, vehicle (year, make, model), the service you're interested in, and any message you add.
  • Booking calendar: your name, email, phone number, vehicle, the service requested, any notes, and the appointment date and time you select.
  • Live chat: the messages and any files or images you share in the chat, along with the details you enter in the chat contact form (such as name, email, and phone number).

When you submit a form or a booking, your browser also sends standard technical details such as the page URL, the time, and your device type (for example, mobile or desktop).

How We Use Information

We use the information you share to:

  • respond to your quote request or question;
  • schedule an appointment you request;
  • provide support through the live chat; and
  • operate and improve the features on this site.

Service Providers We Use

To power the quote form, booking calendar, and live chat on this site, we use third-party service providers that process the information you submit for those purposes. This includes the CRM and form tracking service, the booking and calendar service, and the live chat platform. These providers process information as needed to deliver and operate those features.

Cookies and Analytics

This site uses a session cookie (__vibe_sid) so that form and booking submissions can be associated with your visit. The site also collects page and form analytics, such as page views and submission events.

Text Messages

Providing a phone number through the quote form, booking calendar, or live chat does not by itself constitute consent to receive marketing text messages.

Your Choices and Contacting Us

You can choose not to share information, or to share less, by not using a particular form or feature. If you have questions about the information we have, or would like to ask us to correct information you provided, contact us by phone at (251) 970-7285 or at our shop at 14965 AL-59, Ste B, Foley, AL 36535.

Changes to This Page

We may update this page from time to time. Changes take effect when they are posted on this site.

See also our Terms & Conditions.

Questions about this page? Call (251) 970-7285 or visit us at 14965 AL-59, Ste B, Foley, AL 36535.